Informal EEO Counseling
To file an EEO complaint under CSOSA's EEO informal process, current and former employees or applicants MUST contact the Office of Equal Employment Opportunity, Diversity and Special Programs (EEO) or an EEO Counselor within 45 days of the matter alleged to be discriminatory, or, in the case of a personnel action, within 45 days of the effective date of the action.
Once you contact the EEO Office or an EEO Counselor:
- You may elect traditional EEO counseling or participate in Alternative Dispute Resolution (ADR), e.g., mediation, to resolve your complaint.
- Informal counseling must be completed within 30 days, unless extended for not more than 60 days.
- If you choose ADR, then you will have 90 days to complete the process before having a final interview with the EEO Counselor.
- You have the right to be accompanied, represented and advised by a representative of your choice throughout the complaint process including the counseling stage.
Remember: The EEO Counselor is not an advocate for either the aggrieved person or the agency.
If you choose to have a representative, you must give CSOSA's Office of Equal Employment Opportunity, Diversity & Special Programs written notice of your representative's name and address by submitting a Designation of EEO Representative form. During counseling, you have the right to remain anonymous. If you file a formal complaint, however, your identity is not confidential.
To request an EEO Counselor, contact the EEO Office:
Court Services and Offender Supervision Agency
Office of Equal Employment Opportunity, Diversity and Special Programs
800 N. Capitol Street, NW, Room 745
Washington, DC 20002
Phone: (202) 442-1680