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Critical Success Factors

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CSOSA's goals shape its vision for the District of Columbia and are the foundation of its programmatic activities. To translate these goals into operational terms, CSOSA has adopted four Critical Success Factors (CSFs) that define the key activities through which these goals will be achieved. They are:

  • Risk and Needs Assessment - Establish and implement (a) an effective risk and needs assessment and case management process, including regular drug testing, to help officials determine whom it is appropriate to release and at what level of supervision, including identification of required treatment and support services, and (b) maintain an ongoing evaluation process that assesses an offender's compliance with release conditions and progress in reforming behavior so that further interventions can be implemented if needed;
  • Close Supervision - Provide close supervision of offenders, including immediate graduated sanctions for violations of release conditions and incentives for compliance;
  • Treatment and Support Services - Provide appropriate treatment and support services, as determined by the needs assessment, to assist offenders in reintegrating into the community; and
  • Partnerships - Establish partnerships with other criminal justice agencies, faith institutions, and community organizations in order to facilitate close supervision of the offender in the community and to leverage the diverse resources of local law enforcement, human service agencies, and other local community groups.


Key Bridge crossing Potomac River, Washington, DC

Employment Information

As a Federal agency with a distinctly local mission, CSOSA employees perform challenging work that directly affects public safety in the District of Columbia's neighborhoods.